Episode 19
So, do your friends often ask you for fashion advise? About mixing and matching?
Yes, because I work in a departement store
So...
I know the expensive things
and will often help my friends mix and match outfits.
After a while it became second nature.
I don't boast like Zheng Fan
but I also know most about brand name items.
I know them like the back of my hand.
Are you in a hurry to leave?
Yes...I'm going home.
Okay then may I bother you
and ask that you combine some
information on current Imperial Sea's brand name products?
Tomorrow I like to hear you personal opinion.
Not a problem.
Now, I'm leaving.
ByeBye Bye Bye
Subtitles brought to you by the Team Queen of SOP @ viki.com
Ah...Help!
I've read all this material,
but my brain is still empty
I can't think of anything.
What should I do?
Can't come up with anything What to do?
If our luck doesn't turn for the better, then we're dead.
Director, this
My god, Director!
Your nose is bleeding!
What?
It can't be!
Quickly wipe it, quick!
Why is your nose bleeding?
Are you guys still working?
Tang Jun!
Are you too tired?
How is it? Let me look.
Why is your nose bleeding?
Didn't you eat properly?
Haven't you been sleeping well?
Or are you all working through the night every night?
I'll take you to the hospital...
No need.
I just need to wash my face.
No, your health is important Go home and rest
Let's go...I'll send you back home.
No need
There's still a lot to do
Listen to me.
Director
Do you feel dizzy?
No.
Be careful.
Adversity shows true feelings.
Looks like Director means a lot to our Chu Chu.
So sweet
I'm so jealous
Hasn't Manager's team been getting off work early lately?
Yeah
I wonder how their plan is coming along
I'll get you some recovery tonics tomorrow.
Like ginseng tea, or bird's nest with crystal sugar.
It'll help you recover.
No need
Uncle Chou stews different tonics for me every day.
You've already big
Looks like this nosebleed
was because they restored your internal heat.
No, you need to eat some
anti-inflammatory food.
I'll have Uncle Chou brew some for you tomorrow.
Forget it.
How about tomorrow I personally brew some to bring over?
Why are you being like my mom?
So worried about me
You!
Don't run, Tang Jun
What's wrong?
Just kidding
You!
Naughty
Your health is like this
How can you still joke?
Let's go, this way
We've worked so hard
Director is still not satisfied
Do you think we'll lose?
Of course not
Director has already worked so hard his nose has bled
Nose bleed?
Why is his nose bleeding?
Never mind
Chu Chu will look after you any way
Director, you're back. Feeling better?
Yes
Any better?
Thanks for your coffee.
Not me. Not me.
Not me either.
Oh yeah
Let's have a small meeting.
First of all, I have some questions for everyone.
Do you guys have any thoughts on
name brands?
Supervisor, I have a suggestion
Brands, for a person like me,
is a goal.
I will pursue it.
When big brands continuously release new products,
I will continuously chase after them.
This is like a bottomless pit.
If I can't have the latest model,
I'd be miserable for a very long time.
Anybody else
have any thoughts?
Supervisor.
I don't usually go shopping in a mall,
and I'm not like Zheng Fan to like name brands or new products.
I mostly just shop around the food market.
So I don't have any good ideas.
Sorry.
That's not an issue.
The food market is also
a form of interaction between customer and merchant.
Tell us.
Then I'll try and say it.
Regarding my shopping-
or I should say, my food shopping experience.
Because my son is sick,
so I wish that when I arrive at the market,
the market will have prepared for me
all the vegetables I need.
Then I can save some time
to take care of my son.
I've also thought, what if someday,
if through making a call
or sending an email,
the market can help me prepare my food
to deliver to my home.
That would be even better.
Su Su,
I'm sorry to report you for thinking about your personal life during work.
Don't you usually look at your products too?
And I've also thought,
if there was a day that I could use a money transfer at the market,
then I could save the trouble of
accepting a pile of change at the market.
That's all I can say.
It doesn't seem very useful.
I think Su Su said it well.
She mentioned the most important point.
The service.
Right.
Very good
Just now, Zheng Fan's main idea was new products.
And Su Su's main point was about the service.
If Imperial Sea could arrange for various brands across the globe
Super
Service
Personnel
Combine these three ideas
and not only will our anniversary increase in profits,
it can also advance Imperial Sea to a higher level.
Right.
That's a good idea.
Tang Jun, you're incredible.
Why don't we abbreviate this personal service to
SSP Week? (Super Service Personnel)
If we could organize this for the anniversary,
then the anniversary will definitely be successful!
Supervisor, I think this idea is very good,
but where do we find the brands to participate?
This is not a problem.
In college, I had a lot of classmates
who are now in the fashion industry.
I could use a classmate reunion
to seek them out for a talk.
They could definitely help me.
Right!
I remember Yue Liang told me,
she has a close relationship with many large brands.
If we ask her for help, we might be able to invite many high end brands.
This way,
we can defeat Manager Lin's team right?
Okay.
Since nobody has any objections, we will work towards this direction for the proposal.
It's late.
Better go back and get some rest.
Okay.
Are you leaving?
Yeah
Let's go for a walk
You should go home early
I just want to get some fresh air
Relax a little
But you've already gotten a nose bleed from how tired you are
I'm worried about you
Don't worry
The shopping festival plan has already been thought of
Next is the classmate reunion.
We'll talk about working together with Tommy and the others.
After we've finished this business case
We should celebrate
Yes
You treat me to a feast?
Definitely
Tang Jun
Hasn't the idea already been thought of? Why do you still seem unhappy?
I just think about when we win
when we lose, what should we do?
You don't have to worry too much about this. I have some connections at other department stores.
If necessary, I can possibly recommend them for some new work.
That's good
Or are you worried about
Lin Xiao Jie?
The situation has turned out like this
it's all because of her fault.
Who let her in front of Director...
I have responsibility too
In the initial stages I also thought the plan was imperfect
But I had no courage to say it out loud
I didn't trust myself or my workers
Look now
Didn't I think up of a good idea like SSP Week?
If we had trusted ourselves and our workers earlier
This wouldn't have happened
Tang Jun
Don't make up excuses for Lin Xiao Jie
Since it's all about team work We should have mutual respect for each other
It's a fact that she betrayed the marketing team in front of the director.
If she loses the contest, she can only blame herself for it.
You don't need to pity her
Talking about it now
She has never worried about you
But I think
She is silently worrying about me
What does one can of coffee represent?
When it comes time to PK, she won't hesitate.
All that she is doing is to make you relax about the competition
If she was really worried about you
Why didn't she give you the coffee herself?
Ok
You can't go soft-hearted
Your worker's futures are in your hands
If you go soft-hearted they'll lose their jobs
You're right
I need to press on
Bye bye
What everybody is looking at
are world famous brands. They are also currently the participating
brands at Imperial Sea.
Very good. Xue Shao's research is very thorough.
What reflections do you have on Imperial Sea's current participating brands?
I think right now all of Imperial Sea's
all name brands seem to be at same level
but looking at the direction Imperial Sea is heading, we still have room to attract more name brands
It's the same as what I've thought.
Also service attitude.
Ms. Zhang
The product that you want is sold out, if you really want that product, i can help you to reserve it
But, i think Huo Yan is suitable for you
Is it?
Or is it because you don't have the inventory so is persuading me to buy other brand
It's not like this
Dear...did we receive our natural color serum supply?
Look...your department store worker is also using natural color product
Why do you want me to switch to this different product?
Mrs. your skin is very Pretty
I think this is more suited for your needs.
Is it?
But, I already used huo yan soap for many years
but, you all said that soap is more suitable for me, when i buy it, why did you all not said it?
you also said you used the soap
Madam, you talk about the truth okay?
I've seen Zheng Fan argue with a customer.
But I think Imperial Sea's service has room for improvement.
Right, Manager. Actually do you know what the big brands are most afraid of?
Within the shopping center,
it's that the level of service isn't adequate. So if we want to attract larger, better brands,
I think we must raise the overall level of service.
This way we can raise the level of the entire shopping center,
and then big brands will be willing to participate with us.
Sounds reasonable.
What if we reverse our thinking?
First recruit some big brands. You guys know,
top brands always have a very high quality service.
It's certainly best if we can get top brands.
However,
top brands will undoubtedly affect our sales performance.
So Manager, you'll have to take this into consideration.
I cannot promise
that this approach will surpass our current sales figures.
But I believe if we can incorporate good brands,
conversely, we can attract a higher class of customers.
So, we should be able to maintain the same sales figures.
Does anybody have other good ideas?
As of now...
I haven't thought of any.
No problem.
But I haven't been in Shanghai for long. I'm not sure
which customers are the high spenders.
Is there any way of identification?
I know in the Mainland there exists is a black card.
It is worth more than regular gold cards.
Though the black card owners are few,
their consumption power is incomparable.
It's not like any rich person can have one.
So I think these black card owners, whether it's taste, consumption power, or consumption views,
they must be more high-end than regular VIP customers.
This is my first time hearing of a black card.
So be it.yous hould go for some
Ok no problem
Making the anniversary into an exclusive customer service,
this idea is really great.
If Supervisor can successfully acquire the Italian brand for SSP Week,
then we'll be unbeatable.
It's the first time I've felt so passionate writing a proposal.
I will devote my entire life's shopping experience into this proposal.
That's right.
What are you eating?
Supervisor! Do you want to eat with us?
I've already eaten.
How's the proposal coming along?
I'm finishing it up. I can hand it to you in a little while.
Okay.
I'd like to send these out before the class reunion.
No problem.
Thanks.
Quit eating.
We have to finish the proposal for Supervisor soon.
Let's go.
Xiao Jie
Hello. Li Jia Yi?
Are you outside?
No, I'm in the shop.
How is it? Is work going well lately?
It wasn't,
but now I've found a solution.
I just feel exhausted.
You...
You know? Ever since I've been pregnant,
whenever you call all you ever report is happiness, never misery.
Xiao Jie. Did something happen?
Hasn't Tang Jun been helping you?
My misery... is Tang Jun.
You know, our company
assigned us to lead different teams in a competition over marketing proposals.
For the losing team, the entire team will be fired.
How did it become like Romeo and Juliet?
Then...
If you win, how about Tang Jun?
Yeah Then, if Tang Jun wins...
then won't you'll...
Then should I pray for your win or loss?
I don't know either.
When I run into Tang Jun in the hallways at the company,
I don't know whether to greet him or not.
I've written a text for encouragement,
but don't know how to send it.
I'm actually very worried for him,
and worried if his teammates can help him,
You know two days ago,
he stayed overnight and had a nosebleed.
The Mr. Tom from England in the past, though he was far away,
I could always tell him my troubles.
The Tang Jun now is in front of my eyes,
but it feels like he's very far away from me.
I think
Tang Jun must be very troubled too, right now.
He can understand your pain.
I don't know. It's so frustrating.
It's the first time I've felt that
this job of stepping on others' bodies to climb up is really tough.
It's so tiring in Shanghai.
I don't want to work on this proposal anymore.
I don't want to be a Lin Xiao Jie who separates work from life.
If you can't separate them, then just don't separate work from life.
Hey, who ever laid a rule that you guys couldn't talk?
If you want to speak to him, then speak to him!
If you want to greet him, then greet him.
If you want to encourage him, then help encourage him.
If I was Tang Jun,
if I heard your voice, I'd definitely be happy.
Really?
Lin Xiao Jie.
If Tang Jun wins today...
Are you going to be angry?
Of course not.
That's right!
So if you fair and square
win over Tang Jun,
he won't be angry either.
Don't be like this.
The competition hasn't even started, and you're already worrying.
I'm fine.
Thank you, Li Jia Yi.
You don't even know. Hearing you like this miserable,
it makes me worry.
If my stomach wasn't so big,
and couldn't sit on an airplane,
or else, I'd definitely bring my luggage tomorrow
and appear at Imperial Sea.
Stupid. No need to do that.
After talking to you, I feel a lot better.
I'm fine.
You, should take care of yourself.
After your little Li Jia Yi is born, then come over to visit me.
You said so.
Xiao Jie. Um... after I give birth, and finish the baby's first month celebration,
let's go to Seoul to shop, okay?
Seoul?
Why must we go to Seoul?
I really want to go shopping in Seoul!
I've had nothing to do lately, and watched so many Korean dramas.
Also, let me tell you,
there's a shopping center in Seoul
that launched a
service for foreigners,
Foreigners who shop in Korea,
can enjoy special privileges.
And I was thinking,
if I was shopping in Korea,
and met some Korean celebrities...
Right. Service.
Right! It's service!
Li Jia Yi!
You are a pure genius!
Correct. Service is very important.
Oh, let me tell you,
I have to go to the company to write a proposal. Talk to you next time.
Bye!
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Come! Come on.
Haven't seen you for a while.
I was just thinking, Tang Jun hasn't contacted us ever since he returned to Shanghai.
He's not much of a friend!
Right.
Then, a call came.
Lately, it's been quite busy.
When you purchase in advance next season's limited edition purses,
remember to save one for me.
Why do you need my help?
It's because Li Na
collected limited edition products every season.
Her father got angry,
and prohibited her from sneaking them out of the factory.
Even if my family owns a bags store,
it's like I have to sneak across the street to buy purses every day.
I can help you with this favor,
but you need to help me with a small favor.
I'll have nothing to do with your relationship with Tang Jun.
I never interfere with relationships.
I wasn't talking about this.
What I mean is,
don't you usually buy name brand products?
You should be very familiar with some brands.
Do you have any intentions of working with Imperial Sea?
What kind of collaboration?
I'm planning a large scale event in Shanghai.
I want to see if there's any chance of working with you guys.
I've just received your email.
SSP Week (Super Service Personnel)
Aren't you afraid my family's department store will copy your idea?
I'm not afraid if it's sent only to you.
You two are icons of the fashion industry.
I'd like for you to help recommend some international name brands to incorporate into Imperial Sea.
I wish to attract some upper class customers.
My target audience
is them.
Cheers!
Special Service...
Sounds good.
This idea... is possible.
A few days ago, an Italian name brand
insisted that I help them break into the Chinese market.
How about this?
Let's set a time to meet up at Imperial Sea.
We can discuss this in more detail.
How about it?
Of course it's my old classmate Tang Jun,
he just returned, and already received such an outstanding project.
Impressive.
This world
is ours
Your skin is so good! You'll have to learn from me!
My god
This brand is really going to enter China?
Yes!
Xue Shao!
You haven't finished work?
I've just thought of an idea
It will be super useful to our plan
What a coincidence, me too
Wasn't our meeting today stuck at the same place?
I've thought of it
We can organize this year's anniversary event
into an exclusive service for high spending customers.
Take advantage of this to improve Imperial Sea's service.
Exactly what I thought.
Come take a look.
Look here.
Thanks for tonight.
Get some early rest
We're already at my door
Why don't you come see my dad?
Let's go
Dad
Uncle
Tang Jun, you've come
Sit
How was the classmate reunion?
Fortunately, Chu Chu was there It went smoothly
That's good
Originally I had planned
for Chu Chu to come eat dinner with me tonight
What happened? She said that no matter what, she had to help you with your meeting
She already agreed to our date
Yet she still bailed on me
It looks like her boyfriend is more important
Dad
Oh yeah
I've heard Chu Chu say
I can't agree with this method
Don't worry
I will stand on your side in this competition
And get the board of directors on your side
Don't worry Uncle I won't disappoint you
I've been friends with your mom for many years
I've treated you and your sister as family from very early on
Making Huang Hai's problems family problems
Your mom is ill right now
I have responsibility in taking care of you two
Don't be shy
If you have any problems come to me for help
Thank you Uncle
Italian brand wants
to open a flagship store in China, to break into the Chinese market.
Right. Manager.
I think, over the past few years Imperial Sea
has had a large advancement.
So for this anniversary event, I think
we shouldn't focus on profits anymore.
We should focus on quality brands and service.
What I mean is, we could organize events for big brand names, to attract a larger audience.
If we could collaborate with this Italian brand,
I think it would be a great help our brands,
our overall influence, and image.
Very good. How did you know this Italian brand was going to enter China?
So their main buyers are of the upper echelon of customers.
Also, this brand's spirit
is to provide customized shoes.
From shoe model, to the design of shoe structure,
everything will be thought out very thoroughly for the customer.
This allows customers to enjoy personal service.
This is the same goal as our intention to increase the potential of Imperial Sea.
Manager. How's that?
Is this idea okay?
Also.
I've already thought of one.
Let's call it \"SSP.\
Super Super Service Service Personnel Personnel
Super Service Personnel
Whoa, cool
Very good
Apart from service and branding
We can think about what other areas need improving too
Manager
Your requirements are so high
I
haven't thought about this yet
No worries
We can think about it together we can think of good ideas
For example Find a better brand to come to Huang Hai
How about later, I'll write an email to contact people
Hope we can get a quick reply
Ok
This way, our team won't be fired
I know
In tomorrow's meeting, I'll tell Director how good we've made our plan
Well done
Thank you
I'll go finish the plan
Also, besides personal service for high spending customers,
I think we should consider a special plan
for the foreign customer group
Who said you can't talk to each other?
Whatever you want to say to him say it
Greet him however you want Encourage him however you want
Why are you here so late?
How late!
Ok
Let's be done for the day Go home and rest
I hope at tomorrow's anniversary meeting, our marketing team will flourish.
Good
Go rest Yes!
I'm leaving
Bye
Press on!
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Mr Tom, press on!
I won't disrupt him any further
I'm leaving first!
Subtitles brought to you by The Queen Team @ ViKi.com.
Hi Peter Rabbit
I wonder how Tang Jun's plan is going
I don't know whether he's been taking care of himself or not
I wonder how Xiao Jie's preparation is coming along
Do you think I'm foolish? A competition is going on right now But all I think about is her